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Zixo
Support Center

Unlock peak performance. Search our database for troubleshooting, account recovery, and gameplay intelligence.

Account Intel

2FA setup, recovery protocols, and profile sync.

Billing & Store

Refund policies, payment crypto, and history.

Hardware Unit

Crashes, driver updates, and system requirements.

Gameplay Lab

Report rogue players, mechanics, and events.

Common Transmissions

01How do I link my Zixo account to external platforms?
Navigate to your Profile Settings and select the 'Connections' tab. We currently support Steam, PSN, Xbox Live, and Discord.
02Game is stuck on the loading screen at 99%.
This is usually caused by a shader cache mismatch. Try clearing your local Zixo cache folder and restart the client.
03How do I report a player for disruptive behavior?
Use the in-game reporting tool by right-clicking the operative's name in the scoreboard. Our task force reviews all entries.
04What are the requirements for 'Zixo Ultra' settings?
To enable Ultra settings, we recommend an RTX 4070 equivalent or better, 32GB RAM, and an NVMe SSD.

Still need assistance,
Operative?

Our support agents are available 24/7 to help you resolve any issues that aren't covered in our intelligence database.

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Queue Status~15 MINS

High volume of requests currently, thank you for your uplink patience.